Effective date: May 23rd, 2023

By signing up and/or using CriticaPro, LLC application or any products, or website made available by CriticaPro, LLC however accessed, you agree to be bound by these terms of use 'Terms of Use'. The Service is owned or controlled by CriticaPro, LLC. These Terms of Use affect your legal rights and obligations. If you do not agree to be bound by all of these Terms of Use, do not access or use the Service.

There may be times when we offer a special feature that has its own terms and conditions that apply in addition to these Terms of Use. In those cases, the terms specific to the special feature control to the extent there is a conflict with these Terms of Use.

ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND CriticaPro, LLC WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Basic Terms

1. You must be at least 18 years old to use the Service. Or the viewing of this CriticaPro, LLC's content.

2. You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the Service.

3. You are responsible for any activity that occurs through your account and you agree you will not sell, transfer, license or assign your account, followers, username, or any account rights. With the exception of people or businesses that are expressly authorized to create accounts on behalf of their employers or clients, CriticaPro, LLC prohibits the creation of and you agree that you will not create an account for anyone other than yourself. You also represent that all information you provide or provided to CriticaPro, LLC upon registration and at all other times will be true, accurate, current and complete and you agree to update your information as necessary to maintain its truth and accuracy.

4. You agree that you will not solicit, collect or use the login credentials of other CriticaPro, LLC users.

5. You are responsible for keeping your password secret and secure.

6. You must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and you must not post private or confidential information via the Service, including, without limitation, your or any other person's credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.

7. You may not use the Service for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations for example, federal, state, local and provincial applicable to your use of the Service and your Content defined below, including but not limited to, copyright laws.

8. You are solely responsible for your conduct and any data, posts, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, musical works, works of authorship, applications, links and other content or materials collectively, 'Content' that you submit, post or display on or via the CriticaPro, LLC service. CriticaPro, LLC disclaims all responsibility for the content and reviews posted by service providers on service addresses. As a platform designed to empower the community, CriticaPro, LLC shall not be held liable for any damage, defamation, or other harm resulting from user-generated content. Furthermore, CriticaPro, LLC assumes no responsibility for any conflicts that may arise between service addresses and contractors. By using the CriticaPro, LLC service, users acknowledge and agree that CriticaPro, LLC is not liable for any negative consequences arising from the actions of users, including but not limited to bad actors, and relinquishes all responsibility in this regard.

9. You must not change, modify, adapt or alter the Service or change, modify or alter another website so as to falsely imply that it is associated with the Service or CriticaPro, LLC.

10. You must not create or submit unwanted email, comments, likes or other forms of commercial or harassing communications to any CriticaPro, LLC users.

11. You must not use domain names or web URLs in your username without prior written consent from CriticaPro, LLC.

12. You must not interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any CriticaPro, LLC page is rendered or displayed in a user's browser or device.

13. You must comply with CriticaPro, LLC's Community Guidelines, available here: https://criticapro.com/

14. You must not create accounts with the Service through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper.

15. You must not attempt to restrict another user from using or enjoying the Service and you must not encourage or facilitate violations of these Terms of Use or any other CriticaPro, LLC terms.

16. Violation of these Terms of Use may, in CriticaPro, LLC's sole discretion, result in termination of your CriticaPro, LLC account. You understand and agree that CriticaPro, LLC cannot and will not be responsible for the Content posted on the Service and you use the Service at your own risk. If you violate the letter or spirit of these Terms of Use, or otherwise create risk or possible legal exposure for CriticaPro, LLC, we can stop providing all or part of the Service to you.

General Conditions

1. We reserve the right to modify or terminate the Service or your access to the Service for any reason, without notice, at any time, and without liability to you. You can deactivate your CriticaPro, LLC account by logging into the Service and completing the deactivation request form. If we terminate your access to the Service or you use the form detailed above to deactivate your account, your photos, comments, likes, friendships, and all other data will no longer be accessible through your account, but those materials and data may persist and appear within the Service.

2. Upon termination, all licenses and other rights granted to you in these Terms of Use will immediately cease.

3. We reserve the right, in our sole discretion, to change these Terms of Use 'Updated Terms' from time to time. Unless we make a change for legal or administrative reasons, we will provide reasonable advance notice before the Updated Terms become effective. You agree that we may notify you of the Updated Terms by posting them on the Service, and that your use of the Service after the effective date of the Updated Terms or engaging in such other conduct as we may reasonably specify constitutes your agreement to the Updated Terms. Therefore, you should rediv these Terms of Use and any Updated Terms before using the Service. The Updated Terms will be effective as of the time of posting, or such later date as may be specified in the Updated Terms, and will apply to your use of the Service from that point forward. These Terms of Use will govern any disputes arising before the effective date of the Updated Terms.

4. We reserve the right to refuse access to the Service to anyone for any reason at any time.

5. We reserve the right to force forfeiture of any username for any reason.

6. We may, but have no obligation to, remove, edit, block, and/or monitor Content or accounts containing Content that we determine in our sole discretion violates these Terms of Use.

7. You are solely responsible for your interaction with other users of the Service, whether online or offline. You agree that CriticaPro, LLC is not responsible or liable for the conduct of any user. CriticaPro, LLC reserves the right, but has no obligation, to monitor or become involved in disputes between you and other users. Exercise common sense and your best judgment when interacting with others including when you submit or post Content or any personal or other information.

8. There may be links from the Service, or from communications you receive from the Service, to third-party web sites or features. There may also be links to third-party web sites or features in images or comments within the Service. The Service also includes third-party content that we do not control, maintain or endorse. Functionality on the Service may also permit interactions between the Service and a third-party web site or feature, including applications that connect the Service or your profile on the Service with a third-party web site or feature. For example, the Service may include a feature that enables you to share Content from the Service or your Content with a third party, which may be publicly posted on that third party's service or application. Using this functionality typically requires you to login to your account on the third-party service and you do so at your own risk. CriticaPro, LLC does not control any of these third-party web services or any of their content. You expressly acknowledge and agree that CriticaPro, LLC is in no way responsible or liable for any such third-party services or features. YOUR CORRESPONDENCE AND BUSINESS DEALINGS WITH THIRD PARTIES FOUND THROUGH THE SERVICE ARE SOLELY BETWEEN YOU AND THE THIRD PARTY. You may choose, at your sole and absolute discretion and risk, to use applications that connect the Service or your profile on the Service with a third-party service each, an 'Application' and such Application may interact with, connect to or gather and/or pull information from and to your Service profile. By using such Applications, you acknowledge and agree to the following: if you use an Application to share information, you are consenting to information about your profile on the Service being shared; your use of an Application may cause personally identifying information to be publicly disclosed and/or associated with you, even if CriticaPro, LLC has not itself provided such information; and your use of an Application is at your own option and risk, and you will hold the CriticaPro, LLC Parties defined below harmless for activity related to the Application.

9. You agree that you are responsible for all data charges you incur through use of the Service.

10. We prohibit crawling, scraping, caching or otherwise accessing any content on the Service via automated means, including but not limited to, user profiles and photos except as may be the result of standard search engine protocols or technologies used by a search engine with CriticaPro, LLC's express consent.

Rights

1. CriticaPro, LLC does not claim ownership of any Content that you post on or through the Service. Instead, you hereby grant to CriticaPro, LLC a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use the Content that you post on or through the Service, subject to the Service's Privacy Policy, available here https://criticapro.com/, including but not limited to sections 3 'Sharing of Your Information', 4 'How We Store Your Information', and 5 'Your Choices About Your Information'.

2. Some of the Service is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that CriticaPro, LLC may place such advertising and promotions on the Service or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.

3. You acknowledge that we may not always identify paid services, sponsored content, or commercial communications as such.

4. You represent and warrant that: i you own the Content posted by you on or through the Service or otherwise have the right to grant the rights and licenses set forth in these Terms of Use; ii the posting and use of your Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; iii you agree to pay for all royalties, fees, and any other monies owed by reason of Content you post on or through the Service; and iv you have the legal right and capacity to enter into these Terms of Use in your jurisdiction.

5. The Service contains content owned or licensed by CriticaPro, LLC 'CriticaPro, LLC Content'. CriticaPro, LLC Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and CriticaPro, LLC, CriticaPro, LLC owns and retains all rights in the CriticaPro, LLC Content and the Service. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the CriticaPro, LLC Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the CriticaPro, LLC Content.

6. The CriticaPro, LLC name and logo are trademarks of CriticaPro, LLC, and may not be copied, imitated or used, in whole or in part, without the prior written permission of CriticaPro, LLC. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of CriticaPro, LLC, and may not be copied, imitated or used, in whole or in part, without prior written permission from CriticaPro, LLC.

7. Although it is CriticaPro, LLC's intention for the Service to be available as much as possible, there will be occasions when the Service may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. Also, CriticaPro, LLC reserves the right to remove any Content from the Service for any reason, without prior notice. Content removed from the Service may continue to be stored by CriticaPro, LLC, including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. Consequently, CriticaPro, LLC encourages you to maintain your own backup of your Content. In other words, CriticaPro, LLC is not a backup service and you agree that you will not rely on the Service for the purposes of Content backup or storage. CriticaPro, LLC will not be liable to you for any modification, suspension, or discontinuation of the Services, or the loss of any Content. You also acknowledge that the Internet may be subject to breaches of security and that the submission of Content or other information may not be secure.

8. You agree that CriticaPro, LLC is not responsible for, and does not endorse, Content posted within the Service. CriticaPro, LLC does not have any obligation to prescreen, monitor, edit, or remove any Content. If your Content violates these Terms of Use, you may bear legal responsibility for that Content.

9. Except as otherwise described in the Service's Privacy Policy, available at https://criticapro.com/ as between you and CriticaPro, LLC, any Content will be non-confidential and non-proprietary and we will not be liable for any use or disclosure of Content. You acknowledge and agree that your relationship with CriticaPro, LLC is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any Content does not place CriticaPro, LLC in a position that is any different from the position held by members of the general public, including with regard to your Content. None of your Content will be subject to any obligation of confidence on the part of CriticaPro, LLC, and CriticaPro, LLC will not be liable for any use or disclosure of any Content you provide.

10. It is CriticaPro, LLC's policy not to accept or consider content, information, ideas, suggestions or other materials other than those we have specifically requested and to which certain specific terms, conditions and requirements may apply. This is to avoid any misunderstandings if your ideas are similar to those we have developed or are developing independently. Accordingly, CriticaPro, LLC does not accept unsolicited materials or ideas, and takes no responsibility for any materials or ideas so transmitted. If, despite our policy, you choose to send us content, information, ideas, suggestions, or other materials, you further agree that CriticaPro, LLC is free to use any such content, information, ideas, suggestions or other materials, for any purposes whatsoever, including, without limitation, developing and marketing products and services, without any liability or payment of any kind to you.

Reporting Copyright and Other IP Violations

1. We respect other people's rights, and expect you to do the same.

2. If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.

Disclaimer of Warranties

THE SERVICE, INCLUDING, WITHOUT LIMITATION, CriticaPro, LLC CONTENT, IS PROVIDED ON AN 'AS IS', 'AS AVAILABLE' AND 'WITH ALL FAULTS' BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NEITHER CriticaPro, LLC NOR ITS PARENT COMPANY NOR ANY OF THEIR EMPLOYEES, MANAGERS, OFFICERS OR AGENTS COLLECTIVELY, THE 'CriticaPro, LLC PARTIES' MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: A THE SERVICE; B THE CriticaPro, LLC CONTENT; C USER CONTENT; OR D SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO CriticaPro, LLC OR VIA THE SERVICE. IN ADDITION, THE CriticaPro, LLC PARTIES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.

THE CriticaPro, LLC PARTIES DO NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE OR THE SERVER THAT MAKES THE SERVICE AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. THE CriticaPro, LLC PARTIES DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION INCLUDING ANY INSTRUCTIONS ON THE SERVICE IS ACCURATE, COMPLETE, OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE CriticaPro, LLC PARTIES DO NOT WARRANT THAT YOUR USE OF THE SERVICE IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND THE CriticaPro, LLC PARTIES SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO YOU AND THESE TERMS OF USE.

BY ACCESSING OR USING THE SERVICE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.

THE CriticaPro, LLC PARTIES DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE, INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.

Limitation of Liability; Waiver

UNDER NO CIRCUMSTANCES WILL THE CriticaPro, LLC PARTIES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: A THE SERVICE; B THE CriticaPro, LLC CONTENT; C USER CONTENT; D YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE; E ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY THE CriticaPro, LLC PARTIES OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY'S USE OF THE SERVICE; F ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; G ANY ERRORS OR OMISSIONS IN THE SERVICE'S OPERATION; OR H ANY DAMAGE TO ANY USER'S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF THE CriticaPro, LLC PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE. IN NO EVENT WILL THE CriticaPro, LLC PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL THE CriticaPro, LLC PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED ONE HUNDRED UNITED STATES DOLLARS $100.00.

YOU AGREE THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF CriticaPro, LLC'S ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEB SITE, SERVICE, PROPERTY, PRODUCT OR OTHER CONTENT OWNED OR CONTROLLED BY THE CriticaPro, LLC PARTIES, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEB SITE, PROPERTY, PRODUCT, SERVICE,OR OTHER CONTENT OWNED OR CONTROLLED BY THE CriticaPro, LLC PARTIES.

BY ACCESSING THE SERVICE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: 'A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.'

CriticaPro, LLC IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

Indemnification

You and also any third party for whom you operate an account or activity on the Service agree to defend at CriticaPro, LLC's request, indemnify and hold the CriticaPro, LLC Parties harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with any of the following including as a result of your direct activities on the Service or those conducted on your behalf: i your Content or your access to or use of the Service; ii your breach or alleged breach of these Terms of Use; iii your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; iv your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or v any misrepresentation made by you. You will cooperate as fully required by CriticaPro, LLC in the defense of any claim. CriticaPro, LLC reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of CriticaPro, LLC.

Arbitration

Except if you opt-out or for disputes relating to: 1 your or CriticaPro, LLC's intellectual property such as trademarks, trade dress, domain names, trade secrets, copyrights and patents; or 2 violations of provisions 13 or 15 of the Basic Terms, above 'Excluded Disputes', you agree that all disputes between you and CriticaPro, LLC whether or not such dispute involves a third party with regard to your relationship with CriticaPro, LLC, including without limitation disputes related to these Terms of Use, your use of the Service, and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the rules for arbitration of consumer-related disputes and you and CriticaPro, LLC hereby expressly waive trial by jury. As an alternative, you may bring your claim in your local 'small claims' court, if permitted by that small claims court's rules. You may bring claims only on your own behalf. Neither you nor CriticaPro, LLC will participate in a class action or class-wide arbitration for any claims covered by this agreement. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if CriticaPro, LLC is a party to the proceeding. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Use.

You may opt out of this agreement to arbitrate. If you do so, neither you nor CriticaPro, LLC can require the other to participate in an arbitration proceeding. To opt out, you must notify CriticaPro, LLC in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out:

CriticaPro, LLC, ATTN: Arbitration Opt-out, support@CriticaPro.com

You must include your name and residence address, the email address you use for your CriticaPro, LLC account, and a clear statement that you want to opt out of this arbitration agreement.

If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with CriticaPro, LLC.

Time Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with CriticaPro, LLC must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

Governing Law & Venue

These Terms of Use are governed by and construed in accordance with the laws The United States of American, without giving effect to any principles of conflicts of law AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE. For any action at law or in equity relating to the arbitration provision of these Terms of Use, the Excluded Disputes or if you opt out of the agreement to arbitrate, you agree to resolve any dispute you have with CriticaPro, LLC exclusively in a court located in Tulsa County, Oklahoma, and to submit to the personal jurisdiction of the courts located in Tulsa, OK. for the purpose of litigating all such disputes.

If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provisions. CriticaPro, LLC's failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right. No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition. CriticaPro, LLC reserves the right to change this dispute resolution provision, but any such changes will not apply to disputes arising before the effective date of the amendment. This dispute resolution provision will survive the termination of any or all of your transactions with CriticaPro, LLC.

Entire Agreement

If you are using the Service on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity. These Terms of Use constitute the entire agreement between you and CriticaPro, LLC and governs your use of the Service, superseding any prior agreements between you and CriticaPro, LLC. You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of CriticaPro, LLC. Any purported assignment or delegation by you without the appropriate prior written consent of CriticaPro, LLC will be null and void. CriticaPro, LLC may assign these Terms of Use or any rights hereunder without your consent. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, the parties nevertheless agree that such portion will be deemed severable from these Terms of Use and will not affect the validity and enforceability of the remaining provisions, and the remaining provisions of the Terms of Use remain in full force and effect. Neither the course of conduct between the parties nor trade practice will act to modify the Terms of Use. These Terms of Use do not confer any third-party beneficiary rights.

Territorial Restrictions

The information provided within the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject CriticaPro, LLC to any registration requirement within such jurisdiction or country. We reserve the right to limit the availability of the Service or any portion of the Service, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service or other feature that CriticaPro, LLC provides.

These Terms of Use were written in English US. To the extent any translated version of these Terms of Use conflicts with the English version, the English version controls.

Updating These Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to rediv them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can have your account deleted by writing and email requesting the deletion to support@CriticaPro.com.