Effective date: May 23rd, 2023

This Privacy Policy governs the collection, use, and disclosure of personal information by CriticaPro, LLC ('we,' 'us,' or 'our') in relation to your use of our mobile application ('CriticaPro, LLC'). This Policy outlines how we handle user data, including videos and images uploaded by users, and describes your rights and choices regarding your personal information. By using our App, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information: When you use our App, we may collect personal information that you voluntarily provide to us, such as your name, email address, and other contact details. We require this information to provide you with access to certain features of the App and to communicate with you.

1.2 User Content: Our App enables you to upload videos and images ('User Content'). You understand and agree that by uploading User Content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, distribute, and display the User Content for marketing material, business development, and any other related purposes. However, we do not claim ownership over your User Content, and you retain all rights to your User Content.

1.3 Usage Information: We may automatically collect certain information about your use of the App, including your device information, IP address, browsing history, and other usage details. This information is collected to analyze trends, administer the App, track user movements, and gather demographic information.

2. Use of Information

2.1 Personal Information: We may use your personal information to provide and improve our services, respond to your inquiries, send you administrative notifications, and communicate with you about our App and any updates or changes. We may also use your personal information for marketing purposes, such as sending you promotional emails or displaying targeted advertisements.

2.2 User Content: We may use your User Content for marketing material, business development, and any other related purposes, including but not limited to promoting our App and showcasing its features. However, we will not use your User Content in a way that would disclose personally identifiable information without your explicit consent.

2.3 Usage Information: We may use usage information to analyze App usage patterns, personalize your experience, improve our services, and ensure the security and integrity of the App.

3. Disclosure of Information

3.1 Third-Party Service Providers: We may share your personal information and User Content with third-party service providers that assist us in operating, managing, and enhancing our App. These service providers are contractually bound to protect your personal information and are only authorized to use it as necessary to provide their services to us.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information and User Content may be transferred as part of the transaction. We will notify you via email or prominent notice on our App if such a transfer occurs and your personal information becomes subject to a different privacy policy.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or interests, or detect, prevent, or address fraud, security issues, or technical problems.

4. Data Security

We implement reasonable security measures to protect your personal information and User Content from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

5.1 Account Settings: You may review, update, or delete your personal information provided through the App by accessing your account settings. Please note that certain information may be retained in our records even after deletion of your account.

5.2 Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt-out, we may still send you non-promotional communications related to your use of the App.

5.3 Legal Rights: Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns regarding your personal information.

6. Changes to this Policy

We reserve the right to update or modify this Policy at any time. If we make any material changes, we will notify you by email or by posting a notice on our App prior to the change becoming effective. Your continued use of the App following the changes constitutes your acceptance of the revised Policy.

7. Contact Us

If you have any questions, comments, or concerns regarding this Policy or our privacy practices, please contact us at support@CriticaPro.com.

Please note that this Privacy Policy only applies to our mobile app and does not cover the practices of third-party websites or services that may be linked to or integrated with our App. We encourage you to review the privacy policies of those third parties before providing any personal information to them.

Location Information

To provide you with a personalized experience and enhance the functionality of our App, we may request access to your device's location information. This allows us to offer location-based features, tailored content, and relevant recommendations. We are committed to respecting your privacy and ensuring the secure handling of your location data. This section outlines how we collect, use, and protect your location information.

1. Collection of Location Information

1.1 Voluntary Consent: We will request your explicit consent before accessing your device's location information. You may grant or deny this permission through your device settings or the App's permission prompts. Please note that denying access to your location may limit certain features and functionalities of the App.

1.2 Automatic Collection: With your consent, we may also collect your location information automatically through GPS, Wi-Fi, or other similar technologies when you use the App. This information helps us provide you with a personalized experience based on your current location.

2. Use of Location Information

2.1 Personalized Features: We use your location information to offer location-based features, such as finding nearby content, events, or services that may be relevant to you. This enables us to customize your experience and provide you with tailored recommendations based on your geographical context.

2.2 App Functionality: Your location information may also be used to facilitate essential App functionalities, such as providing accurate weather updates, local time, or navigation assistance.

2.3 Analytics and Improvements: We may analyze aggregated and anonymized location data to understand usage patterns, trends, and preferences. This helps us improve our services, optimize the App's performance, and develop new features to better meet your needs.

3. Disclosure of Location Information

3.1 Service Providers: We may share your location information with helpful third-party service providers who assist us in delivering location-based features and functionalities. These providers are bound by contractual obligations to handle your information securely and in accordance with this Privacy Policy.

3.2 Legal Requirements: We may disclose your location information if required by applicable law, regulation, legal process, or governmental request. We may also disclose such information to protect our rights, enforce our terms of service, or respond to claims of violations.

4. Data Retention and Security

We retain your location information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your location data from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices

You have the right to control the collection, use, and sharing of your location information. You can manage location permissions through your device settings or the App's privacy settings. You may also withdraw your consent for the collection of location information at any time, but please note that doing so may impact the availability or functionality of certain features within the App.

6. Contact Us

If you have any questions, comments, or concerns regarding the collection or use of your location information or our privacy practices, please contact us using the information provided in the 'Contact Us' section of this Privacy Policy.

Please note that this section regarding location information supplements the overall Privacy Policy and should be read in conjunction with it.